Thank you for shopping at Traditional Portuguese Gift Box!

We offer a refund and/or exchange within the first 5 days of your purchase. If 5 days have passed since the date of your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
Your item must be unused and in the same condition you received it.
The article must be in the original packaging.
To complete the return, we require a receipt or proof of purchase.
If the item in question is marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return.
Goods Not Covered
The following goods are not covered by the returns policy:
gift cards
Some health and personal care articles
Late or missing refunds
If you still haven't received a refund, please check your bank account first. Then contact your credit card company, it may take some time before your refund is officially credited.
If you've done all of this and you still haven't received your refund, please contact us (email and or phone number)
Shipping
Please do not send the product back to the manufacturer. It must be sent to the following address (Relevant Address)
You will be responsible for paying the shipping costs for returning the item.
Shipping costs are not refundable! If you receive a refund, the return cost will be deducted from your refund.
Depending on where you live, the time it may take for your product to reach you may vary.
Please note that we cannot guarantee that we will receive your returned item.